Privacy Policy

Effective Date: 24th September 2024

At Parmarts Venture LTD, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing or using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information: a. Personal Information: Contact Details: Name, email address, phone number, and mailing address. Payment Information: Credit/debit card details and other payment-related information for purchases and transactions. Health Information: In certain instances, we may collect health-related information to provide personalized services, such as prescription details and medical history (where necessary and with your consent). b. Non-Personal Information: Browser and Device Information: IP address, browser type, operating system, and referring URLs. Usage Data: Information about your interaction with our website, including pages visited, time spent, and navigation patterns.

2. How We Use Your Information We use the information we collect for the following purposes: To Provide Services: Processing orders, filling prescriptions, managing wholesale requests, and delivering products. Customer Support: Responding to inquiries, providing product information, and managing your account. Personalization: Tailoring product recommendations and personalized services based on your preferences and health needs. Marketing Communications: Sending promotional materials, updates, and special offers (with your consent). Improving Our Services: Analyzing usage data to improve our website, services, and customer experience. Legal Compliance: To meet regulatory and legal obligations, including those related to pharmacy and healthcare laws.

3. How We Share Your Information We may share your information with: Service Providers: Third-party vendors who help us deliver services (e.g., payment processors, delivery services, IT support) and who are required to comply with privacy laws. Legal Authorities: If required by law, court orders, or to protect our legal rights, we may share personal information with government bodies, law enforcement, or legal professionals. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include: Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information during transmission. Access Controls: Only authorized personnel have access to personal information, and they are required to maintain its confidentiality. Despite our efforts, no data transmission over the internet can be guaranteed as 100% secure. We encourage you to take steps to protect your information, such as using strong passwords and keeping sensitive details confidential.

5. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but doing so may affect the functionality of our website.

6. Your Rights You have the following rights regarding your personal information: Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate. Data Deletion: You can request the deletion of your personal information, subject to legal or contractual retention obligations. Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly. To exercise these rights, please contact us at [insert contact email or phone number].

7. Children's Privacy Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us to delete it.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the "Effective Date" at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Parmarts Venture LTD
Email: sales@parmartsventuresltd.com
Phone: 0579723900
Address: SIC Building, Former Bonsu Brothers, Okaishie - Accra Central.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.